Academic Advisor, Undergraduate
FLSA Status: Nonexempt
Months Per Year: 12
Employment Status: Full-Time
Work Model: Hybrid Eligible*
Seattle
University will be one of the most innovative and progressive Jesuit and Catholic
universities in the world, educating with excellence at the undergraduate,
graduate, and professional levels. We embrace an intersectional framework for
defining diversity in its broadest sense, including differences in gender,
gender identity, race, ethnicity, generational history, culture, socioeconomic
class, religion, sexual orientation, national origin, citizenship status,
political perspectives, geographic origin and physical ability. Seattle
University strives to be a welcome, open and safe campus climate for all who
learn, live and work at Seattle University.
Position Description
Seattle University is seeking
academic advisors to fill multiple new positions due to an expansion of the undergraduate
advising program. Undergraduate Academic Advisors guide students through educational
planning and registration processes; assist students in resolving challenges to
educational progress; and connect students to information, opportunities, and resources
at the University. Academic Advisors advise a caseload of students assigned by
major and/or class standing, interacting with students individually in
scheduled and drop-in appointments, in small groups, online, and through occasional
events and programs. Undergraduate Academic Advisors collaborate with campus
partners, faculty, and academic departments to ensure timely and accurate
information in support of student success. This position works as part of an
advising center team assigned to a specific school or college and reports to
the University Advising office. Academic Advisors educate the whole student
through holistic and proactive advising services.
Academic
Advising (70%)
- Engages students through intentional processes of educational and career planning, based on thoughtful discernment of goals and carried out through regular review and revision. The processes may include exploring/declaring/changing/adding majors, minors, and/or career paths and developing course and degree plans that incorporate co-curricular activities.
- Helps students understand degree requirements, assists them with appropriate course selection and planning during quarterly registration periods; guides students to reflect on their progress and reviews final degree requirements.
- Attends to the various planning needs of individual students including but not limited to international students, student athletes, military-connected students, First Generation students, and prospective students who are considering enrollment at Seattle University.
- Assists students in their academic and personal adjustment to Seattle University and with issues that could affect their educational progress.This assistance may include outreach to students who are struggling academically, responding to early warning processes and referrals to students in need of support, and arranging academic and personal interventions as appropriate.
- Guides students through problem-solving on a wide variety of concerns, ranging from registration to personal and life issues, and refers them to resources for academic development and personal support.
Informs students about available resources and options for university engagement; collaborates with relevant offices and promotes participation in such co-curricular activities as studying abroad, community engagement, leadership development, research, and internships. - Provides timely and accurate responses to student inquiries via email or text and utilizing CRM (customer relationship management) software.
- Maintains accurate records of advising conversations and tracks student progress through data collection and analysis in CRM software.
Collaboration
with Campus Partners (20%)
- Coordinates with assigned academic departments to ensure access to up-to-date information, including degree requirements, recommended pathways, and course scheduling.
- Serves as a resource to faculty and campus partners regarding academic policy and procedures.
- Participates in campus events for prospective students and families, as well as student life-cycle events such as convocation and commencement.
- Develops and produces written (print and online) resources as requested.
- May serve on campus-wide committees to represent academic advising and work on academic initiatives.
- Participates in university-wide academic advising efforts and initiatives, including data collection.
Professional
and Team Development (10%)
- Participates in internal and external professional development and training opportunities.
- Participates in team meetings and activities.
- Supports the Lead Advisor and team in coverage of the advising center office and availability for drop-in hours.
Qualifications
- Bachelor’s degree and two years previous experience working in an educational environment or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
- All candidates must demonstrate experience and ability to work successfully with diverse populations and a desire to contribute to a team that is dedicated to anti-racist principles and promotes equity.
- Effective communication and interpersonal skills with excellent listening, writing, and speaking skills.
- Experience working with students who are academically or personally struggling.
- Prepared to work in a fast-paced environment that embraces change and variety.
- Effective decision making and problem-solving skills.
- Proficiency in MS Office Software such as Excel, Word, Outlook, PowerPoint, and Teams.
Preferred Qualifications
- Master’s degree and/or three years of experience in higher education.
- Experience interpreting, communicating, and applying academic policies.
- Experience with CRM software, particularly Slate, and other online tools.
- Knowledge of program development, program evaluation, and student development.
- Previous experience and skills in the use of student data management systems.
- An understanding of and appreciation for student success in a Jesuit institution of higher education.
Application Instructions
Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.
Compensation at a Glance:
Salary Range: $53,000 - $55,000
Seattle University has provided a compensation range that represents
its good faith estimate of what the University may pay for the position at the
time of posting. The salary offered to the selected candidate will be
determined based on factors such as the qualifications of the selected
candidate, departmental budget availability, internal salary equity
considerations, and available market information, and not based on a
candidate’s gender or any other protected status.
Your total compensation goes beyond the number on your paycheck.
Seattle University provides generous leave, health plans, and retirement
contributions that add to your total compensation package.
Benefits at a Glance:
Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution
for retirement benefits, comprised of a 5% nonelective employer contribution
and an additional dollar-for-dollar match of your voluntary contributions up to
a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/
Hybrid Eligible*
This
position may be eligible for a hybrid schedule after successful completion of
an introductory work period of 3-6 months. This may mean that a hybrid eligible
role will begin on-campus initially and then will transition to hybrid format
following onboarding and training. Flexible work plans are subject to periodic
review and may be changed or terminated at any time for any reason at the
university’s discretion.