Associate Director of Graduate Systems
FLSA Status: Nonexempt
Months Per Year: 12
Employment Status: Full-Time
Work Model: Hybrid Eligible*
Seattle
University will be one of the most innovative and progressive Jesuit and Catholic
universities in the world, educating with excellence at the undergraduate,
graduate, and professional levels. We embrace an intersectional framework for
defining diversity in its broadest sense, including differences in gender,
gender identity, race, ethnicity, generational history, culture, socioeconomic
class, religion, sexual orientation, national origin, citizenship status,
political perspectives, geographic origin and physical ability. Seattle
University strives to be a welcome, open and safe campus climate for all who
learn, live and work at Seattle University.
Seattle University's Core Competencies
Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making positive impact.
Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
Outcomes-Driven Orientation: Sets clear objectives, purses excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.
Position Description
Reporting
to the Assistant Provost of Graduate Enrollment, the Assistant Director of
Graduate Systems supervises a team of technical and operations professionals
and directs a diverse set of systems, database integrations, and technical
operations designed to streamline and optimize graduate admission and
enrollment functions. This person will have a deep understanding of Technolutions
Slate CRM and possess the ability to collaborate with various stakeholders
across the university to optimize processes, ensure data integrity, and drive
system enhancements.
Essential
Job Duties and Responsibilities:
Admissions
Systems and Operations (65%)
- Manage and maintain the graduate instance of Technolutions Slate CRM system, ensuring its smooth operation, performance, and security. Serve as the primary point of contact for other software systems related to Graduate Admissions.
- Seeks to maximize internal work efficiencies and, at the same time, build a more dynamic and engaging student experience throughout the application and admission process.
- Configure and customize the CRM to meet the needs of the university, including creation and management of user accounts, permissions, and roles.
- Oversee quality assurance and quality control of data to ensure its accuracy and the validity of reports generated.
- Analyze, collaborate, and problem-solve system and business process challenges, ensuring resolutions are operationally viable, scalable, consistent, and follow user-centered design to serve a diverse population of end users.
- Assess business requirements and make evidence-based recommendations to support process improvements.
- Manage appropriate populations, recipient lists, and reports to execute and monitor unit’s application and outreach workflow.
- Collaborate with the leadership team to drive a continuous
improvement mindset.
Supervision of Staff (20%)
- Provide supervision and leadership for a team of three staff members and additional student positions.
- Create and maintain a prioritization of daily work. Ensure
that tasks are appropriately prioritized and completed accurately.
- Build a culture that values belonging, is adaptable,
celebrates innovation, and seeks contributions from all team members.
Collaboration
with Partners (15%)
- Manage relationships with internal and external partners that provide data or utilize data stored in the CRM.
- Provide data governance, security, and oversight of the partnership.
- Train and support key stakeholders to ensure data is fully leveraged.
- Other duties and
responsibilities as assigned.
Qualifications
Accompanying
knowledge, skills, abilities, and competencies:
- Successful track record of innovation and change management.
- Commitment to promoting an anti-biased work and educational space.
- Thorough knowledge of ethical guidelines and professional standards in data governance.
- A high level of curiosity, professionalism, and interpersonal agility and flexibility, combined with exceptional analytical, problem-solving and communication skills.
- Ability to recognize and analyze industry trends, in addition to evolving trends in higher education systems development and management
- Strong understanding of data management principles, including data integrity, integration, and reporting.
- Excellent problem-solving skills.
- Ability to work collaboratively with diverse teams and communicate complex technical concepts to non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Commitment to continuous learning and professional development.
Required
Education and/or Work Experience:
- Minimum qualifications include a formal education equivalent to a bachelor’s degree in computer information systems, business, or related field.
- Experience managing a Slate CRM system.
- Prior experience supervising a team of technical contributors.
- 3+ years professional experience in information technology within higher education, or related fields managing or analyzing systems and data.
- Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval.
Preferred
Education and/or Work Experience:
- Served as a Slate Captain.
- Experience with Colleague, Tableau software, Experience with moving data between systems using SFPT and API.
- Proficiency with key data
management languages including SQL, Python, and Java.
Application Instructions
Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.
Compensation at a Glance
Salary Range: $77,900 - $86,300
Seattle University has provided a compensation range that represents
its good faith estimate of what the University may pay for the position at the
time of posting. The salary offered to the selected candidate will be
determined based on factors such as the qualifications of the selected
candidate, departmental budget availability, internal salary equity
considerations, and available market information, and not based on a
candidate’s gender or any other protected status.
Your total compensation goes beyond the number on your paycheck.
Seattle University provides generous leave, health plans, and retirement
contributions that add to your total compensation package.
Benefits at a Glance
Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution
for retirement benefits, comprised of a 5% nonelective employer contribution
and an additional dollar-for-dollar match of your voluntary contributions up to
a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/
Hybrid Eligible
This
position may be eligible for a hybrid schedule after successful completion of
an introductory work period of 3-6 months. This may mean that a hybrid eligible
role will begin on-campus initially and then will transition to hybrid format
following onboarding and training. Flexible work plans are subject to periodic
review and may be changed or terminated at any time for any reason at the
university’s discretion.