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Library Specialist, Resource Sharing & Digitization

FLSA Status: Nonexempt

Months Per Year: 12

Employment Status: Full-Time

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Position Description

POSITION SUMMARY

The Lemieux Library and McGoldrick Learning Commons is seeking a creative, service-oriented individual to assist in ensuring the smooth day-to-day workflow of resource sharing and digitization operations in support of student success and faculty scholarship.   Reporting to the Manager of Resource Sharing, this individual will provide lending, borrowing, and digitization of library materials using interlibrary loan, Summit, and commercial document delivery; support library accessibility initiatives in digitization of resources for chapter scanning and electronic course reserves as well as consortium initiatives for Controlled Digital Lending; and provide exceptional customer service to students, faculty, and libraries in communicating policies and resolving issues.

The person in this role will provide high -quality, user-centered service to University students, faculty, staff, and members of the public, supporting the Library’s commitment to centering and enhancing the student experience (https://www.seattleu.edu/strategic-directions/), and prioritizing affirmation and allyship with our Black, Indigenous, and People of Color (BIPOC) campus community (https://www.seattleu.edu/diversity/lift-su/)

ESSENTIAL JOB FUNCTIONS WITH PERCENTAGE OF WORK (%) FOR EACH LISTED   

Interlibrary Loan (ILL) (50%)

·         Processes interlibrary loan borrowing requests received from Seattle University faculty and students and lending requests from other libraries

·         Verifies citation and resource availability; determines appropriate method and format for fulfilment including chapter scanning, purchase, and document delivery

·         Uses ILLiad, OCLC WorldCat, Primo, and online databases to process and track all requests

·         Processes packaging for all incoming and outgoing shipments of physical materials

·         Collaborates with Manager of Resource Sharing to resolve interlibrary loan borrowing and lending issues including overdue, lost, or damaged resources

·         Provides excellent customer service with internal and external users, and other libraries to resolve problems concerning requests, renewals, delivery, and overdues

·         Maintains accurate records of interlibrary loan activity for document delivery ordering, compliance with copyright guidelines, and external statistical reports   

Summit Borrowing / Lending – (30%)

·         Processes Orbis Cascade Alliance Summit borrowing and lending requests using Ex Libris’ Alma’s patron-initiated software.  

·         Follows Alliance and library procedures for the processing of Summit materials including printing paging slips, updates, and processing workflow via Alma

·         Prepares and packages Summit requests and returns for daily Courier pickup; and receives and unpacks all Summit materials received from Courier 

·         Maintains excellent customer service and communication with internal and external users and other libraries to resolve problems concerning requests, renewals, delivery, and overdues

·         Participates in Annual Account Reconciliation (AAR) to account for lost or damaged items between Orbis Cascade Alliance member libraries  

Digitization -- (10%)

Leads the “Article & Book Chapter Scanning” service to provide scans of Lemieux Library owned materials to students and faculty

·         Uses ILLiad software to receive, manage, and deliver requests

·         Provides excellent customer service to clarify ”Article & Book Chapter Scanning” policies, copyright, and suggests alternatives for resource delivery if needed

·         Provides digitization of chapters or articles for library’s Electronic Course Reserve requests 

·         Utilizes scanning software (OPUS, etc.,) to apply appropriate scanning settings/standards (DPI, Contrast, etc.,) in order to provide high quality scans needed for clarity and accessibility  

·         Performs image editing with scanning software or Adobe Acrobat to correct for poor scanning effects

·         Verifies and adheres to established naming convention and applies copyright cover page for loading into ILLiad or delivery of Course Reserve 

·         Monitors the Orbis Cascade Alliance initiatives and opportunities to facilitate and implement Controlled Digital Lending (CDL)

Supervision & Other Library, University, and Consortia Duties -- (10%)

Participates in the hiring, training, and supervision of 2 Resource Sharing student employees

·        Participates in Library and department planning, goal setting, and policy and procedure development

 ·        Serves on Library, University, and Orbis Cascade Alliance committees

 ·        Works collaboratively with colleagues in the Law Library, Orbis Cascade Alliance, and WorldCat libraries, to support resource sharing, information sharing, and professional development

MARGINAL JOB FUNCTIONS

Works in support of department or library service priorities, as assigned by supervisor

·        Performs other duties as assigned

WORK SCHEDULE

This position works Monday – Friday 8:00-4:30.    To serve a year-round academic community, the library is open some legal or university holidays and staff may be required to work a full or partial shift on such days.

Qualifications

MINIMUM QUALIFICATIONS

·         Knowledge of current trends in resource sharing including interlibrary loan, patron-initiated borrowing, and document delivery as well as familiarity with library integrated systems, interlibrary loan or patron initiated borrowing software.

·         Excellent service-oriented interpersonal and communication skills with the ability to establish positive rapport with students, supervisors, library colleagues, and university staff.

·         Bachelor’s Degree, and 1 or more years’ previous library experience, or an equivalent combination of education and work experience sufficient to successfully perform the essential job functions.

·         Demonstrated commitment to diversity, equity, and inclusion.

·         Demonstrated commitment to student success.

·         Excellent organizational skills and the ability prioritize and meet expected deadlines, use judgment and analytical skills for problem solving, and seek consultation when appropriate or necessary.

·         Aptitude to work in a complex setting and to work both independently as well as collaboratively in a team environment.

·         Competence with Microsoft Office 365 Suite.

·         Ability to lift, push, and pull 40 pounds.

·         Willingness to accept and support the mission of Seattle University and its commitment to the vision and values of Jesuit and Catholic higher education.

·         This position requires a criminal history background check.

PREFERRED QUALIFICATIONS

·         Two or more years’ previous experience working in academic or public libraries, interlibrary loan, patron-initiated borrowing, or digitization of library resources.

·         Familiarity with Ex Libris’ Alma/Primo Integrated Library System, ILLiad, Odyssey, or OCLC WorldShare Interlibrary Loan

·         Familiarity with digitization workflows, scanners, scanning tools, software, and editing digital image files (TIFF, PDF, JPEG) including use of Adobe Pro

·         Familiarity with library online databases, electronic journals, and emerging technologies.

·         Familiarity with Alma Analytics, Oracle Analytics, or SQL databases.

·         Experience working with or supporting diverse populations.

·         Familiarity with library databases and emerging technology.

·         Experience leading the work of students.

Benefits at a Glance

Consistent with its fundamental Jesuits value, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage, and plan for your future with a 5% employer contribution for retirement benefits. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/ 

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified. 

SU
Seattle University
901 12th Avenue
Seattle, WA 98122
206-296-6000